released when payment is processed approximately 3-5 business days after the trip. You expressly waive any claim of forum non conveniens. Unless specifically discussed, when booking a reservation by phone, the fare"d by an operator does not include additional stops. In order to avoid cancelation fees, customers must notify a customer service representative of a cancelation at least 2 hours in advance for Manhattan pickups and at least 3 hours in advance for pickups outside Manhattan. May be construed as a waiver of these Service Terms (or any part). Reserves the right to change or supplement these Service Terms at any time without prior notice. If you have left a personal item in one of our vehicles and wish to retrieve it, you can report it in our Lost Found form or you may also call our office at (212) Ext.
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